• Privacy Policy Download

     PRIVACY POLICY  (updated on 1 September 2017)

     

    Overview

    Loro Piana S.p.A. (“Loro Piana”, “we” and “us””) and Loro Piana Japan Co., Ltd., Loro Piana (Shanghai) Commercial Co. Ltd., Loro Piana & C. Inc ("Loro Piana Companies") commit to protect user privacy. This privacy policy (“Privacy Policy”) applies to the web site http: //www.loropiana.com (“Site”), which is owned and managed by Loro Piana. According with applicable privacy law, the Privacy Policy describes how Loro Piana and Loro Piana Companies collect and use the data through the Site, what data are collected, with whom data are shared, what measures are applied to keep data secure, what are user’s privacy rights and how user can enforce them. This Privacy Policy does not apply to any data that Loro Piana and Loro Piana Companies collect offline or through sources other than the Site.

     

    Who owns and manages your personal data

    Loro Piana S.p.A., registered office in Corso Rolandi 10, 13017 Quarona (VC) – Italy, Tel. +390163201111; e-mail: privacy@loropiana.com is the data controller for the processing of personal data for managing the Site, for purchase purposes within Europe and for marketing and profiling purposes, in accordance with the applicable law.

    The data Processor of Loro Piana S.p.A. for these purposes is the then current CRM Manager, available at the address of the Controller, as indicated above.

     

    The data controllers for purchase purposes outside Europe are, respectively Loro Piana Japan Co., Ltd. For Japan, Loro Piana & C. Inc for US, Loro Piana (Shanghai) Commercial Co. Ltd. for China, in accordance with the applicable law.

     

     

    The nature and kind of data processed

    If user visits the Site usually we collect only the so named surfing data, which are data necessary to the technical functioning of the Site and Internet communications protocols. Surfing data are for example: the computer’s IP addresses or domain names used to visit the Site together with other parameters on the relevant operating system. Loro Piana collects also data such as the number of visits and the time spent on the Site for statistical purposes, to allow proper functioning of the Site and to improve its functionalities. By their nature, surfing data may allow the identification of user by association with other information owned by third parties; Loro Piana does not collect surfing data to identify users. Surfing data are deleted immediately after they are made anonymous; Loro Piana may use said data to assess possible responsibilities for information crimes against the Site or realized through the Site. With this exception, Loro Piana keeps surfing data only temporarily and according to applicable legislation.

    Loro Piana collects and uses personal data voluntarily provided by user upon interaction with the Site functionalities and request of the services offered by the Site, for example when user subscribes to the Site, to our newsletter, uses the LiveChat! Service (as long as it is made available), purchases products, takes part in initiatives realized through the Site, requests information or sends us communications. As permitted by applicable privacy law, Loro Piana may also process user’s personal data obtained from third parties in the course of its business activity. With the user’s consent, Loro Piana may further process user’s personal data for survey and market research purposes, for profiling purposes, for marketing and promotional purposes. For more information on the processing purposes please refer to the below section “Purposes and conditions of the personal data processing.” We may collect the following information: name, sex, place and date of birth, nationality, identification codes such as Tax/fiscal code, contact details such as street address, telephone number, e-mail and further information of an optional nature. When personal data are collected on the Site, we display a specific privacy policy and we ask for user’s consent, according to applicable privacy law. If user provides us with personal data of third parties (for example in case of use of the functionality ‘send to a friend’ that allows user to send information on the Site and our products and initiatives to a friend) user shall provide that said communication and our following use of data for relevant purposes comply with applicable privacy law, so for example user may provide third parties’ data only after having duly informed them and with their consent, if legally necessary.

     

     

     

    Place where personal data are stored

    Personal data will be stored and processed through an electronic system owned and managed by Loro Piana or by third parties providing technical services to Loro Piana; for more details please see the below section “Extent of personal data communication and transfer abroad”. Data will be processed only by specifically authorized staff, including staff in charge of performing non-routine maintenance operations.

     

    Cookies

    Cookies are small data files stored on the hard disk of the user’s computer. The Site deploys cookies and for further information on cookies and on how to disable cookies, we encourage to read our Cookie Policy [https://www.loropiana.com/privacy#cookies_policy]. The Site may contain links to other sites. We do not have any access or control of cookies, web bacons and other tracking technologies used on third parties’ web sites that user may access from the Site, of the availability and of any content or material contained in, or obtained through, any such sites, and of the relevant conditions of data processing, and hereby we expressly disclaim any relevant liability. User should verify the privacy policy of third parties’ web sites accessed from the Site to be informed of the data processing conditions, since this Privacy Policy only applies to the Site.

     

    Purposes and conditions of the personal data processing

    In addition to data collected passively, we collect and use data that user actively provides to the Site when interacting with the Site, its functionalities and services. Loro Piana will process user’s personal data for the following purposes: managing the subscription to the Site, newsletter or mailing list, managing the user’s participation in promotions and other initiatives organized through the Site, to reply to and to manage user’s request for information, questions, communication or feedback to Loro Piana. User’s personal data will also be processed by Loro Piana and Loro Piana Companies to comply with obligations imposed by laws, regulations and Community legislation and to establish or defend a legal claim of Loro Piana and Loro Piana Companies.

     

    For sales activities, Loro Piana (for Europe) and Loro Piana Companies (for their respective area of sale) use personal data to manage purchases through the Site (which includes all activities pertaining to the sale and after-sale services, such as for example fraud prevention, managing of returning items, guarantee, customer support, interaction with our customer service),

     

    With the user’s consent, Loro Piana may also process user’s personal data, which may include information on preferences, habits, lifestyle, details of purchase, for marketing operations, commercial or advertising communications, direct sale, market surveys, sale support through e-mail, telephone, sms, mms, chat, social network and traditional mail, including possible invitations to Loro Piana events. With user’s consent, Loro Piana may define individual and group profiles (profiling purposes) and may send personalized communications. User may always specify the preferred means of contact and opt out of receiving promotional communications through one or all of the communication channels listed above. Consent for marketing and profiling purposes is optional and without consequence if user denies consent.

    With the user’s consent, purchase data will be stored for marketing and profiling purposes for a period of 7 years, as per the authorization of the Italian privacy authority (Garante per la protezione dei dati personali) obtained by Loro Piana on March 9, 2017, unless local laws require otherwise. Upon expiry of this period, or upon withdrawal of your consent, purchase data will be automatically deleted or made anonymous in a permanent and non-reversible way. 

     

    Security of personal data

    Loro Piana and Loro Piana Companies are committed to protect the security of user’s personal data and comply with security provisions set forth by applicable laws and regulations to prevent loss of data, unlawful or unfair use of data and unauthorized access to data. Loro Piana and Loro Piana Companies use a variety of advanced security technologies and procedures to help protect user’s personal data. For example, personal data are stored on secured servers placed in controlled locations. Moreover, for the transmission of some data through the Internet, updated encryption techniques are employed. User may help to update and keep accurate its personal data by notifying Loro Piana and Loro Piana Companies of any amendment relating to user’s address, title, telephone number or e-mail address. User may make these changes on-line following the instructions reported on relevant user’s profile pages.

     

    Extent of personal data communication and transfer abroad

    User’s personal data will be shared according to this Privacy Policy and the privacy policies published on the Site where data are collected. User personal data will be accessible on a need-to-know basis by authorized personnel and by the Processor of Loro Piana above mentioned. The updated list of Processors and of the subjects to which data may be communicated remains at user disposal free of charge upon request to Loro Piana and its Processor as well as to Loro Piana Companies (for sale related activities).

    Personal data are shared with public entities, banks, third parties involved in corporate transactions and extraordinary operations. Furthermore, personal data are shared with consultants, professional and technical service providers under data processing agreements. Third parties only receive the information necessary to carry out the relevant activities. Other companies directly or indirectly controlled by Loro Piana, Loro Piana companies in joint venture arrangements and Loro Piana franchisees, acting as external data processors may access personal data for profiling, marketing and customer relationship management purposes (to ensure the same customer benefits worldwide). Personal data are not disclosed to unidentified recipients; they may be accessed by shop personnel worldwide for purposes of sale support. User’s personal data may further be communicated to legitimate addressees under applicable laws, thus for example in case of judicial processes, request by competent courts and authorities or other legal obligation, and if Loro Piana and Loro Piana Companies in good faith holds the data communication as necessary to comply with obligations deriving from applicable legislation, to protect and defend the rights and property of Loro Piana, Loro Piana Companies and the Site. Some of the data recipients may be located in third countries that do not provide an adequate level of data protection as defined within the EEA. User’s personal data will be transferred outside the EEA with the precautions required under applicable privacy law to guarantee data protection, security and confidentiality.

     

    Providing of personal data

    Providing  personal data is necessary to allow Loro Piana and Loro Piana Companies to comply with applicable legislation and for performance of the services and functionalities offered by the Site and required by user, such as subscription to the Site, managing of products’ purchase (which includes all activities functional to the sale and after-sale services, such as for example fraud prevention, managing of returning items, guarantee, customer support, interaction with the customer service) and of promotions and other initiatives realized through the Site, replying to and managing of request of information, questions, communication or feedback. Denial by user to provide personal data in the above referenced circumstances would make it impossible for user to receive the requested services, products or information as above specified. Providing of data to Loro Piana for survey and market research purposes, for profiling purposes, for marketing and promotional purposes as specified in the above section “Purposes and conditions of the personal data processing” is optional; denial by user will have no consequences on providing the requested services, products or information requested.

     

    User’s rights

    User is entitled at any moment to enforce the privacy rights under applicable law, including for example to obtain confirmation that user’s personal data exist or not, verify content, accuracy, ask for integration, updating, amendment, deletion, block for breach of laws, oppose the processing for legitimate reasons.

    For the updated list of the data processors of Loro Piana and of data recipients, for further information on the data processing and to enforce privacy rights, user may contact at any time Loro Piana or its data processors as well as the Loro Piana Companies (for purchase activities) as mentioned above. The Privacy Policy is subject to updating and amendment. The version published on the Site is the version currently in force. Changes to the Privacy Policy will be communicated by placing a notice on the Site that reads “Newly Revised Privacy Policy” or the like. Loro Piana invites user to periodically review the Privacy Policy to be informed of any relevant change.

  • Privacy Notice Download

     PRIVACY NOTICE (updated on 1 September 2017)

     

     

    Loro Piana S.p.A., (also 'We, us, our') and the Loro Piana companies in charge of online purchases outside Europe (please see below) as data controllers, inform you of the following:

     

    The data controllers for purchase purposes outside Europe are, respectively Loro Piana Japan Co., Ltd. For Japan, Loro Piana & C. Inc for US, Loro Piana (Shanghai) Commercial Co. Ltd. for China. They will process your personal data only for online purchase purposes and compliance with relevant law requirements, in accordance with the applicable law - please see the applicable Privacy Policy at  [https://www.loropiana.com/privacy#privacy_policy].

     

     

    1 • Data collection and purposes of processing.

    We collect personal data from you at online registration and afterwards in the course of our  activities, including online and including details of your purchases for the following purposes: to comply with laws, enforce rights and  provide after-sale services, if you require these services to us (including fraud prevention, returns, guarantee, and customer support). Online activities include managing your interaction with Loro Piana websites (subscription to websites and online initiatives like newsletters, mailing lists and promotions) and delivery of requested information/material; see Loro Piana Privacy Policy at www.loropiana.com. Providing data for these purposes is necessary; if you do not provide data it would not be possible to provide the products or services that you request. Data may be used to update and correct the information previously collected on you.

     

    2 • Additional data processing purposes.

    With your consent, which is optional, Loro Piana S.p.A., at points of sale and by paper and/or electronic forms or online may collect information on your preferences, habits, lifestyle.

     

    These data together with details of your purchases, with your consent, are used for marketing operations, commercial or advertising communications, direct sale, market surveys, sales support in shops worldwide through e-mail, telephone, sms, mms, chat, social network and traditional mail, including possible invitations to Loro Piana events.

     

    With your consent, data are also used to define individual and group profiles (profiling purposes) and to send you personalized communications. You may always specify your preferred means of contact and you may always opt out of receiving promotional communications through one or all of the communication channels listed above. Consent for marketing and profiling purposes above specified is optional and if you deny consent, this will have no consequences.

     

    Only with your consent data relating to your purchases will be stored by us for marketing and profiling purposes for a period of 7 years, as per the authorization of the Italian privacy authority (Garante per la protezione dei dati personali) obtained by Loro Piana S.p.A. on March 9, 2017. Upon expiry of this period, personal data will be automatically deleted or made anonymous in a permanent and non-reversible way.

     

    3 • Ways of data processing and data security.

    We process data in paper and electronic form in line with security requirements defined by applicable laws; our data processors below specified and our authorized personnel (for example personnel of CRM, IT, Retail Departments) can access data on a need-to-know basis.

     

    4 • Extent of data communication and transfer abroad.

    Personal data are shared with public entities, banks, third parties involved in corporate transactions and extraordinary operations, and legitimate transferees under the law. Furthermore, we transfer personal data to consultants, professional and technical service providers related to the purposes mentioned above as our data processors. Third parties only receive the information necessary to carry out the relevant activities. Other companies directly or indirectly controlled by Loro Piana S.p.A., Loro Piana companies in joint venture arrangements and Loro Piana franchisees, as processors of Loro Piana S.p.A., may access personal data for profiling, marketing and customer relationship management purposes (to ensure the same customer benefits worldwide). Your personal data are not disclosed to unidentified recipients. We allow access to personal data by subjects located outside the European Union after taking the measures required by the applicable law..

    If you consent to marketing activities, data may be consulted by shop personnel worldwide for purposes of sale support.

     

    5 • Privacy rights – Data controllers and processors - Information.

     

    You may always enforce your privacy rights as provided for by applicable law, for example you may access the data, verify data content, origin, accuracy, you may ask that data be integrated, updated, amended, deleted, blocked for breach of law, you may object to processing for legitimate purposes - for example you may opt-out from marketing activities. The data processor of Loro Piana S.p.A. for the purposes of this privacy notice is the then current CRM Manager, available at the data controller's offices. In order to have the updated list of the other data processors of Loro Piana S.p.A. and of data recipients, for further information on the processing of your personal data and to enforce your privacy rights you may contact the Privacy Department of Loro Piana S.p.A. or our data processor as follows: Loro Piana S.p.A. - Privacy Department-, Corso Rolandi 10, Quarona (VC) - 13017, Italy, Tel. +39.0163.2011.11; email: privacy@loropiana.com.

  • 쿠키 정책 Download

     쿠키 정책 (201791일 최종 업데이트)

    따옴표(" ") 표시된 단어는 로로피아나 개인정보 보호정책 동일한 의미를 가집니다. 쿠키는 이용자가 방문한 웹사이트에서 이용자의 기기로 전송되는 작은 텍스트 파일입니다. 쿠키는 이용자 컴퓨터의 하드디스크에 저장되어 웹사이트가 이용자를 인식하고 이용자에 대한 특정 정보를 저장하게 함으로써 웹사이트가 제공하는 서비스를 허용하거나 개선하는 역할을 합니다. 쿠키에는 여러 종류가 있습니다. 일부 쿠키는 사이트 탐색에 필수적이며, 다른 일부는 보안 확보, 시스템 관리 작업 수행, 통계 분석, 이용자에게 유용한 웹사이트 영역 파악, 개인 맞춤형 서비스 제공 등의 다양한 목적으로 사용됩니다. 사이트(이하 "사이트") 이용자의 기기에서 프로그램을 구동하거나 바이러스를 업로드하는 쿠키를 사용하지 않으며, 이용자의 기기에 대한 어떠한 종류의 제어도 허용하지 않습니다. 로로피아나는 이용자 기기에 데이터를 저장하거나 해당 기기의 활동을 감시하기 위해 기기의 정보에 접근하는 쿠키를 사용하지 않습니다. 앞서 언급한 기기는 "사이트" 접속에 사용된 이용자 소유의 기기 및 그 밖의 모든 기기를 뜻합니다.


    세션 쿠키는 접속한 기기에 임시로 저장되며 이용자가 브라우저를 닫으면 삭제됩니다. 이용자가 "사이트" 가입하는 경우, 로로피아나는 향후 방문 이용자를 식별하고 "사이트" 접속, 로그인(사용자 이름 국적을 기억하는 ) 또는 탐색을 용이하게 목적으로 개인 데이터를 수집하기 위해 쿠키를 사용할 있습니다. 로로피아나는 또한 시스템 관리 목적 맞춤형 방문 서비스 제공을 목적으로도 쿠키를 사용하며, 이용자의 사전 동의를 얻어, 상업 마케팅 목적으로 이용자의 선호 사항을 프로필화하기 위해 쿠키를 사용하기도 합니다. 쿠키를 비활성화하면 "사이트" 이용이 제한될 있으며, "사이트" 제공하는 혜택 서비스가 제한될 수 있습니다. 어떤 쿠키를 허용하고 어떤 쿠키를 거부할지 결정하려면 "사이트"에서 사용하는 쿠키에 대한 아래 설명을 참조하십시오.


    쿠키의 종류

    당사자 쿠키: 당사자 쿠키는 이용자가 방문한 웹사이트(주소창에 주소가 표시됨)에 의해 발행됩니다.

    3 쿠키: 3 쿠키는 이용자가 방문한 웹사이트 이외의 도메인에 의해 발행됩니다. 이용자가 방문한 웹사이트를 통해 다른 회사의 정보가 전송되는 것을 제3자 쿠키라고 합니다.

    세션 쿠키: 세션 쿠키는 임시로 저장되며 이용자가 브라우저를 닫으면 삭제됩니다.

    영구 쿠키: 영구 쿠키는 브라우저의 세션 사이에 이용자의 기기에 저장되며, "사이트" "사이트" 내에서의 이용자 선호 사항 활동을 기억하도록 하는 역할을 합니다. 이들 쿠키는 이용자의 사이트 이용 시 선호 사항 및 선택 사항을 기억하는 등 각기 다른 목적으로 사용될 수 있습니다.

    필수 쿠키: 필수 쿠키는 "사이트" 운영에 필수적입니다. 필수 쿠키를 사용하지 않으면 "사이트" 일부 영역이 작동하지 않을 있습니다. 필수 쿠키에는 "사이트" 보호 영역에 대한 접근을 허용하는 쿠키 등이 포함됩니다. 필수 쿠키는 상업적 용도로 개인 정보를 수집하지 않으며, 비활성화할 수 없습니다.

    기능 쿠키: 기능 쿠키는 "사이트" 재방문한 이용자를 식별하는 역할을 합니다. 이용자에게 맞는 콘텐츠를 보여주고 이용자의 선호 사항(언어, 국가 ) 기억하도록 허용합니다. 기능 쿠키는 이용자 개인을 식별할 있는 정보를 수집하지 않습니다. 모든 정보는 익명으로 수집됩니다.

    소셜 네트워크 공유용 쿠키: 쿠키는 페이스북이나 트위터 같은 소셜 네트워크를 통해 사이트의 콘텐츠를 공유할 있게 합니다. 소셜 네트워크 쿠키의 개인정보 취급방침을 확인하려면 해당 소셜 네트워크 사이트를 방문하십시오. 페이스북트위터의 경우 https://www.facebook.com/help/cookies

    https://twitter.com/privacy 방문하시기 바랍니다.

    분석 쿠키: 분석 쿠키는 이용자가 "사이트"에서 수행한 활동에 대한 종합 정보를 수집하는 사용되며, 통계 목적으로 수집됩니다.

    프로파일링 쿠키: 프로파일링 쿠키는 이용자 프로필을 생성하기 위한 것입니다. 쿠키 사용에는 이용자의 사전 동의가 필요하며, 이용자가 탐색 드러낸 선호 사항에 맞는 광고 메시지를 보내는 사용됩니다.  

     

    아래 표에 "사이트"에서 사용하는 주요 쿠키 목록과 그에 대한 설명, 기능 저장 기간이 제시되어 있습니다.

     

     쿠키 설정 변경 방법

    대부분의 브라우저는 자동으로 쿠키를 허용하지만보통 이용자가 설정을 변경하여  기능을 비활성화할 있습니다모든 종류의 쿠키를 차단할 수도 있고일부 쿠키만 차단하고 나머지 쿠키는 허용할 수도 있습니다브라우저의 "옵션또는 "즐겨찾기메뉴에서 쿠키  기타 추적 기술에 대한 허용  차단을 설정할  있으며해당 기술이 사용될 때마다 브라우저에서 알림을 수신하도록 설정할 수도 있습니다또는대부분의 브라우저에서 제공하는 도구 모음  "도움말메뉴의 도움을 얻어 쿠키를 관리하거나 해당 웹사이트를 방문하여자세한 정보를 알아볼 수도 있습니다(: Internet Explorer, Chrome, Safari, Firefox, Opera, Windows Phone, Blackberry ).

     


    Google Analytics 쿠키를 비활성화하려면 여기를 클릭하십시오.

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